Data deletion

1. Disconnect an account inside Wasla

Open Wasla, go to your connected channels, choose the account and select Disconnect. We delete that account's access token immediately and stop receiving any data from it.

2. Remove Wasla's access from the network itself

• Facebook and Instagram: on Facebook go to Settings & privacy → Settings → Apps and websites, find Wasla and select Remove. This stops any further access; to also delete the data we already hold, follow step 3 below.
• TikTok: in the TikTok app go to Profile → Settings and privacy → Security → Manage app permissions, choose Wasla and remove access.
• YouTube / Google: visit Google account permissions, choose Wasla and remove access.

3. Delete all your data

1. Send an email to info@alimediacenter.com from the email address of your Wasla account, with the subject Data deletion request. If you only connected a social account, include the name of that page, account or channel.
2. We confirm receipt within 7 days and may ask you to verify that the account is yours.
3. We delete your data within 30 days and send you a confirmation.

4. What gets deleted

Your account profile, workspaces you own, connected-account tokens and profile data, posts, drafts, schedules, comments stored in your inbox, analytics, and media you uploaded. Content already published on a social network stays there; delete it on that network if you wish.

We keep only records we are legally required to keep, such as invoices, and only for as long as required. Backups containing your data are overwritten within 30 days.